Frequently Asked Questions
Everything you need to know about our premium abayas and shopping experience.
How do I ensure I choose the correct size for my abaya?
Our abayas are typically sized by length in inches (e.g., Size 52, 54, 56). We recommend measuring from the highest point of your shoulder down to your ankles to find your ideal length. Please refer to our detailed Size Guide on each product page for specific measurements.
What kind of fabrics do you use for your collections?
Abaya Label uses premium, high-quality fabrics including Nida, Chiffon, Crepe, and Medina Silk. Each product description specifies the fabric type and its opacity level to help you make an informed choice.
How long does shipping take and do you ship internationally?
Yes, we ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 14-day return policy for items in their original, unworn condition with tags attached. Please note that for hygiene reasons, hijabs and custom-tailored abayas are final sale and cannot be returned.
How should I care for my abaya to ensure it lasts?
To maintain the quality of the fabric and any delicate embellishments, we recommend hand washing in cold water or using a professional dry cleaning service. Always iron on a low heat setting or use a garment steamer.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay for a seamless checkout experience.